Thursday 27 February 2020

P6 Operational Issues in Relation to Business Information


Section C of the handbook - Operational issues:

These are the main operational issues:

Security of information.

There are risks posed by by systems failure and malicious attacks.


Details here.

Businesses need up to date anti virus software together with secure login onto IT systems.

Paper documents also need protecting. Details here.

Backups.


This involves copying information stored on servers.

Backups are saved on separate hardware sometimes in separate locations.

Health & safety. 

Issues to consider:


Bad posture.

Incorrect positioning of equipment.

The risk of repetitive strain injury (RSI).

Eye strain.

Consequences of breaching Health & Safety laws. Details here.

HSE prosecutions. Details here.

Organisational policies:

A business should have policies in place to ensure that all legal requirements are met.

In addition the use of communication should be consistent throughout the organisation.

Information ownership.

If you create information at work, then you should be responsible for it.

You need to protect your confidential information.

·       There are also ongoing operational issues:

   The development of new systems to manage  information such as the use of 'The Cloud'.


   The introduction of more complex software, including artificial intelligence (AI).

   The need to train staff with new IT systems and costs of security, firewalls, training and updating systems. 

Business continuance plans.

This means thinking about 'what if' scenarios and working out how a business can continue to operate.


You can find out Thorpe Park policies on some of these issues by clicking on the picture below.