For the Merit and Distinction grades:
You need to write a formal business report.
These have a similar structure.
An example of a formal report. Details here.
To:
From:
Date:
Subject / Terms of Reference:
A report on how Costa Coffee has adapted to political, legal and social change in the UK and China.
Findings:
Conclusion:
Bibliography: Use http://www.citethisforme.com/
How have the operations of Costa Coffee changed in the UK and China in relation the political, legal and one of the social changes you identified in your PowerPoint presentation?
At the end of each paragraph try to use a phrase like:
UK: Political
How has Costa Coffee responded to the campaign for a Coffee Cup tax?
One action they took was to 'lobby' against the proposal. Details here or here.
You could also include in this section what Costa Coffee say about recycling. Details here.
UK: Legal
Costa has been forced to pay the national living wage in the UK.
How much does Costa Coffee pay in London? Details here.
How much does Costa Coffee pay outside London? Details here.
How might this have changed the companies operations?
How Costa reacted in 2015 when the National Living Wage was introduced.
Click on the picture:
(Think about the impact of rising costs in an organisation)
UK: Social:
Has Costa benefited from increasing migration of people to the UK from Europe?
Has Costa employed a large number of migrants from the EU?
Why?
The most common reason is difficulty recruiting British workers.
Employers value EU migrants for their higher levels of education and work-readiness, often described as “work ethic”, and they especially value their flexibility in sectors with fluctuating demand.
Explain how this benefits Costa Coffee.
Full story here.
China: Political - Hong Kong protests.
What are the protests about?
Costa Coffee is not directly involved with the protests.
But, because Costa Coffee in Hong Kong operate in the central business district and busy retail districts they have been caught up with the protests.
Two main issues:
Disruption to sales.
Safety of staff and customers.
Costa Coffee has been careful not to comment on the protests.
Rival business Starbucks has been targeted by protestors. Details here.
China: Social
How has Costa Coffee responded to the mass migration of Chinese people into cities?
How has Costa Coffee responded to the growing interest in Western brands in China.
China Legal:
What specific aspects of Chinese Employment law must Costa Coffee follow?
This document may be helpful.
At the end of each paragraph try to use a phrase like:
A benefit of this would be…..
A consequence of this would be….
UK: Political
How has Costa Coffee responded to the campaign for a Coffee Cup tax?
One action they took was to 'lobby' against the proposal. Details here or here.
You could also include in this section what Costa Coffee say about recycling. Details here.
UK: Legal
Costa has been forced to pay the national living wage in the UK.
How much does Costa Coffee pay in London? Details here.
How much does Costa Coffee pay outside London? Details here.
How might this have changed the companies operations?
How Costa reacted in 2015 when the National Living Wage was introduced.
Click on the picture:
(Think about the impact of rising costs in an organisation)
Has Costa benefited from increasing migration of people to the UK from Europe?
Has Costa employed a large number of migrants from the EU?
Why?
The most common reason is difficulty recruiting British workers.
Employers value EU migrants for their higher levels of education and work-readiness, often described as “work ethic”, and they especially value their flexibility in sectors with fluctuating demand.
Explain how this benefits Costa Coffee.
China: Political - Hong Kong protests.
What are the protests about?
Costa Coffee is not directly involved with the protests.
But, because Costa Coffee in Hong Kong operate in the central business district and busy retail districts they have been caught up with the protests.
Two main issues:
Disruption to sales.
Safety of staff and customers.
Costa Coffee has been careful not to comment on the protests.
Rival business Starbucks has been targeted by protestors. Details here.
China: Social
How has Costa Coffee responded to the mass migration of Chinese people into cities?
How has Costa Coffee responded to the growing interest in Western brands in China.
China Legal:
What specific aspects of Chinese Employment law must Costa Coffee follow?
