Keep Calm and Carry On.

Reflecting on Your Experience as an Interviewer and Interviewee

This should be in two parts:

Part a:

What I did to plan and conduct the interview as an interviewee:

You need to have the phrase 'the benefit of doing this was' in each paragraph.

1 Pre-Interview

Made a note of time / date of interview.

Researched RUTC.

Thoroughly revised the JD/PS and anticipated 

potential questions.

Practiced / Rehearsed.

Arrived for the interview on time.

2 During the Interview

Dress Code.

Behaved in a professional way.

Body Language.

Spoke professionally and clearly.

Used the STAR method to answer questions.

Click on the picture:

No hesitation in your answers.

Answered questions as fully as possible.

Had prepared a question for the interviewer.

Part b:

What I did to plan and conduct the interview as 

an interviewer: Over to you......

P6 Operational Issues in Relation to Business Information

Section C of the handbook - Operational issues:

These are the main operational issues:

Security of information.

There are risks posed by by systems failure and malicious attacks.

Details here.

Businesses need up to date anti virus software together with secure login onto IT systems.

Paper documents also need protecting. Details here.

Backups.

This involves copying information stored on servers.

Backups are saved on separate hardware sometimes in separate locations.

Health & safety. 

Issues to consider:

Bad posture.

Incorrect positioning of equipment.

The risk of repetitive strain injury (RSI).

Eye strain.

Consequences of breaching Health & Safety laws. Details here.

HSE prosecutions. Details here.

Organisational policies:

A business should have policies in place to ensure that all legal requirements are met.

In addition the use of communication should be consistent throughout the organisation.

Information ownership.

If you create information at work, then you should be responsible for it.

You need to protect your confidential information.

·       There are also ongoing operational issues:

   The development of new systems to manage  information such as the use of 'The Cloud'.

   The introduction of more complex software, including artificial intelligence (AI).

   The need to train staff with new IT systems and costs of security, firewalls, training and updating systems. 

Business continuance plans.

This means thinking about 'what if' scenarios and working out how a business can continue to operate.

You can find out Thorpe Park policies on some of these issues by clicking on the picture below.

P5 Take Part in a Selection Interview

You will be role playing a selection interview.

You will need a partner.

You will act the part of interviewer and interviewee.

There is documentation for a practice interview on Moodle.

The job description and person specification for the actual vacancy is on Moodle.

You need to produce an interview checklist.

You need written questions on a form with space to record answers.

You will need a mixture of closed and open questions.

The interview should be at least ten minutes long.

You will need to work on your possible answers when being the interviewee.

Essential Documents:

Print - JD, PS, CV, Interview Questions with 

space to record comments, Questions, 

Interview Checklist.

Unit 4 Business Communication: Social Media

What is social media?

Websites and applications that enable users to create and share content or to participate in social networking.

What social media do you use?

Why do you use social media?

Would you share this video on your social media?

Why would you share it?

Do businesses use social media as a marketing tool?

Imagine you had the responsibility of building the Thorpe Park brand on social media 'back in the day'.

What social media channels would you focus on?

Would you have chosen Facebook?

What content would you have included?

Who would be a 'typical' Facebook user?

What style would you have chosen?

Click on the picture:

Would you use Twitter as a marketing tool for Thorpe Park?

How would you use Twitter?

Who would be a 'typical' Twitter user?

Click on the picture:

Would you use Instagram as a marketing tool for Thorpe Park?

How would you use Instagram?

Who would be a typical Instagram user?

Click on the picture:

P4 Plan to take part in a selection interview

You will be producing a document aimed at newly appointed managers that describes how to plan for effective selection interviews.

The aim is to appoint the best candidate for the job vacancy.

Start by explaining why interviews are very useful as part of the selection process.

But, are there any potential problems surrounding the interview process?

Having a clear plan should make the process much more efficient and effective.

Stage 1: Pre-Interview

This would involve 'shortlisting'.

Explain what this means.

What criteria would be considered in this process?

What key features would be identified from the recruitment documentation?

Once candidates are selected, then the HR Department should choose which method of interview should be chosen.

What methods of interview can you think of?

The questions should then be decided on.

Employers can ask a mix of open and closed questions.

Why?

Will you include testing as part of the selection process?

What questions would never be asked and why?

The date and times of the interviews together with a suitable location would be chosen.

What would make an ideal location?

The interviewers would be identified and informed.

How would you let the candidates know about the interview arrangements?

What information would you communicate to them?

Stage 2: The interview

What would be an appropriate protocol for interviewers?

Consider being polite and professional.

What documentation would the interviewer bring with them?

Would a checklist be useful for the interviewer?

Why would all candidates be asked the same questions?

Stage 3: Post interview

Suitable candidates would be identified in order of the interviewers preferences.

References may be checked at this stage.

How would you make a formal job offer to a candidate?

If the candidate accepts what final checks may still have to be made?

What final communication would be made to the successful candidate?

What communication would be made to the unsuccessful candidates?

Evaluate the usefulness of the documents in the interview pack for a given organisation in facilitating the interview process.

You need to find an interview pack produced by an organisation seeking to recruit staff.

Click on the pictures and choose one organisation to write about:

1.

2.

3.

The job advert (web page).

How is this useful for the job seeker in relation to the interview process?

Why is this important?

How can the interviewer use the information on the web page?

Why is this important?

The job description.

How is this useful for the job seeker in relation to the interview process?

Why is this important?

How can the interviewer use the job description?

Why is this important?

The person specification.

How is this useful for the job seeker in relation to the interview process?

Why is this important?

How can the interviewer use the job description?

Why is this important?

The covering letter.

How is this useful for the job seeker in relation to the interview process?

Why is this important?

How can the interviewer use the job description?

Why is this important?

The application form.

How is this useful for the job seeker in relation to the interview process?

Why is this important?


How can the interviewer use the job description?